Help Center

Last Updated: November 3, 2025 · Joseon Living

Find quick answers about orders, shipping, duties (DDP), returns, and more.

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  • Shipping timelines (China → US / EU / CA)
  • Are duties and taxes included (DDP)?
  • Returns & refunds (within 14 days for unused items)
  • Order tracking updates (may appear after export scan)
  • International shipping zones & costs
  • Payments & refunds (via PayPal)

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